iiNet
The Official YouTube channel of iiNet, an award-winning Australian provider of broadband and mobile plans. We’ve been helping Australians connect better since 1993 with value-packed plans backed by awesome customer service.
Here you’ll find helpful support videos on how to set-up your iiNet services, navigate our self-service portal Toolbox, plus find out all the latest from iiNet’s resident expert and familiar face, Finn.

Set up iiNet nbn FTTC with a VX420-G2V Modem

Set up iiNet nbn FTTP with a VX420-G2V Modem

nbn Fibre Upgrade with iiNet

Set up iiNet nbn FTTB & FTTN with a VX420-G2V modem

We’re making changes to your iiNet mobile experience

Set up iiNet nbn HFC with a VX420-G2V Modem

Set up nbn FTTP with a Smart Modem Gateway (VX420-G2H)

Complete your iiNet eSIM Swap

How to activate your iiNet eSIM

Activate your iiNet Mobile SIM

iiNet Broadband - Big News TVC - 15"

iiNet Broadband - Big News TVC - 30"

iiNet Mobile – Big News: 40GB Plan – 30’

iiNet Mobile – Big News: 40GB Plan – 6'

iiNet Mobile – Big News: 50% Off – 15’

iiNet Mobile – Big News: 50% Off – 30’

iiNet Mobile – Big News: 50% Off – 6'

iiNet Mobile – Big News: 40GB Plan – 15'

Set up Ultra FTTB with a VX220-G2V Modem

Set up Ultra VDSL2 Setup with a VX220-G2V Modem

Set up nbn FTTP with a VX220-G2V Modem

Enable VoLTE on your Samsung phone

Enable VoLTE on your iPhone

Enable Wi-Fi Calling on your Samsung phone

Enable Wi-Fi Calling on your iPhone

Set up nbn HFC with a VX220-G2V Modem

Set up nbn FTTC with a VX220-G2V Modem

Set up nbn FTTB/N with a VX220-G2V Modem

iiHelp - Checking your order status in Toolbox

iiHelp - How to update your payment details