The Welcome Conference
More and more, industry-leading brands are beginning to recognize the power of hospitality. They are beginning to understand the idea that truly caring for their customers has the ability to build brand loyalty, drive sales, and create a sense of pride in the workplace. Our economy is one that is driven by service, which has long been viewed in very basic terms; either you have good service or you don't. However, it's the addition of hospitality that changes that landscape and the potential for what service can really be.
In restaurants around the world, dining room professionals have learned the impact of caring for their guests, how it builds their business, and how that knowledge has no borders. The Welcome Conference is the forum for these ideas to be exchanged and where inspiration takes place.
Тони Хейл — Здоровое гостеприимство
Fawn Weaver - Love and Purpose
Хор! Хор! Хор! — Останься со мной
Рори Сазерленд — Алхимия: удивительная сила идей, не имеющих смысла
Адам Грант — Брать и давать
Линдси Рэйдж — Дизайн для создания атмосферы принадлежности, которая изменит ваш бизнес
Дженни Нгуен - Мне 4
Шамиль Такрар — Гостеприимство и рост: делимся чаем с врагом
The Lone Bellow - The Power of Together: How Collaboration Fuels Creativity
Jen Hidinger-Kendrick - Your Legacy is About the People You Bring Into the Fold
Chayil Hyland - Aight BET': Making the Future of Hospitality Bright
David Brooks - Making People Feel Seen: How to Do it Right
Angus Collins - From Records to Recovery: The Importance of Building the Right Team
Стив Палмер — Гостеприимство спасло мне жизнь
Дональд Миллер — Характеристики гида
Замечания Брайана Кэнлиса
Dr. Becky Kennedy - Bringing Out The Good Inside To Be A More Effective Leader
Julio Garcia - Pay it Forward
Jade Simmons - Purpose: The Remix
Вступительное слово Уилла Гуидары
Nadja West - The “Do, Know, and Be” of Leadership
John Gargano - Normalizing Opportunities for the Unconventional Workforce
Mary Lambert - The Melody of Hospitality
Shauna Niequist - A Love Letter to Restaurants
Kwame Onwuachi - How Bad do you Want it?
Chris Shepherd - Being Better for Others
Доминик Доус — Успех — это путешествие, а не пункт назначения
Angela Duckworth in Conversation with Kat Cole
Ari Weinzweig - A Revolution of Dignity
Мехерван и Молли Ирани — Мастерство в служении