Rajiv Coomar
Talks about #ivr, #copilot #avaya, #ccai, #awsconnect, #chatbot, #dialogflow, #twilio, and #innovation
Chapter 1- Introduction | AWS Bedrock Agentic AI
AWS Bedrock Agentic AI - Pre-requisite
Chapter 2 – Agents with System Prompt | AWS Bedrock Agentic AI
Chapter 3 – Agents with Action Group ( Lambda) | AWS Bedrock Agentic AI
Chapter 4 – Agents Action Group ( Lambda) with Parameters | AWS Bedrock Agentic AI
Глава 6 – База знаний (неструктурированная), например PDF/DOC | AWS Bedrock Agentic AI
Глава 7 – Агенты с базой знаний | AWS Bedrock Agentic AI
Chapter 5 – Amazon Bedrock Agent Integration with AWS Connect| AWS Bedrock Agentic AI
Chapter 8: RAG - Retrieval-Augmented Generation | Prompt Engineering
Chapter 7:ReAct Prompting with Code | Prompt Engineering
Chapter 6:Chain-of-Thought Prompting | Prompt Engineering
Chapter 5: Step Back Prompting | Prompt Engineering | No Hallucination
Chapter 4: Zero, One & Few Shot Prompting | Prompt Engineering
System.Date Entity supported DTMF format | Dialogflow CX
Chapter 3 Importance of Role i.e. System, User and Temperature & Top-P | Prompt Engineering
Chapter 2 Open AI : Node.js SDK & API Code Explained | Prompt Engineering
Regex-Based Custom Entity for 8 to 10 Digit Numbers | Dialogflow CX
Chapter 2 Prerequisite : Api key, OpenAI Platform Overview | Prompt Engineering
Chapter 1 - Introduction to LLM | Prompt Engineering
Chapter 9: Route Group in Dialogflow CX
Chapter 8: Flows, Pages & Routes in Dialogflow CX
Show Contact Attributes ( Variable and It’s value) in Custom CCP/Agent Workspace in AWS Connect
Show View(Step by Step Guide) in Custom CCP/Agent Workspace in AWS Connect
AWS Connect Complete Tutorial – Day 9 | Questions | Batch 3 & 4
AWS Connect Complete Tutorial– Day 8 | Custom CCP | AWS Connect
AWS Connect Complete Tutorial– Day7 | Logs & Debugging
Enable Outbound campaign Service Quota | AWS Connect
Removing/Uninstalling Voicemail Express | AWS Connect
AWS Connect Complete Tutorial– Day6 | All Flow Blocks | Batch 3 & 4
AWS Connect Complete Tutorial– Day5 | Reports | Batch 4