Moazzam Abu Bakar
Moazzam is a Dealer Development Specialist, Automotivator, Success Coach dedicated to helping dealerships to improve sales, after sales operations and ultimately the profitability of the business as well as customer satisfaction. Moazzam has rich & diversified experience with a successful track record of superior performance and achievements of over 19 years in Sales, After Sales and Customer Relations with Honda & Toyota dealerships.
Moazzam core expertise is dealer development, implement distributor's policies & standards at the dealership, Customer Information Management, Customer Retention, Customer Delight, 5S & Safety, and dealer staff training & coaching. Moazzam works with the dealership, improving bottom-line results and setting strategies for long-term success.
Moazzam held numerous other executive positions like Manager Sales & Marketing, Head of After Sales and Head of Customer Relations with Honda & Toyota dealerships.

Interview with Ted Ing @ Ted Ings' Fixed Ops Roundtable

The 7 Seven Habits of Beyond Exceptional Service Advisors

The 7 Winning Habits of Beyond Exceptional Service Advisors

Customer Service Is Not A Department

Great Service Follows The Law of Gravity

Craft 2023 as Your Best Year Ever! by Moazzam Abu Bakar

Champions are made in the dark!

How to Sell More Cars in 2021 | Moazzam Abu Bakar | The Automotivator | Success Coach | Sales