HDILocal
HDI Local Chapters is the organization that brings together people in the IT Service Management and Technical Support communities. With regular opportunities for technical support professionals to connect, share and discuss common challenges, and learn from industry innovators.
It Pays to Know: Landing Your Dream Job or Dream Hire in 2026 (Robert Half Salary Guide)
Why CX Complexity Is Exploding (and What to Do About It)
Level Up in IT: Networking, Training & Conference Discounts for Students
2025 LCO Leadership Summit
The Hidden Half of Tech: Rina Brahmbhatt on IT Service Management
The Great Hesitation: Navigating Today’s Tech Job Market
Letters to Our Younger Selves – Advice from 24 Tech Journeys
Beyond Tickets: Creating Meaningful IT Experiences
Energizing Tech Teams with Real Talk on Burnout, Leadership, and Human-Centered Service
Virtual Event: May 2025 Leveraging Neurodiversity in Tech (no audio)
Solving Tech Challenges with the Right Talent
Beyond Silos: Authentic Leadership in the Age of AI
Five Quick Fixes That Will Make Your Knowledgebase Articles More Useful
Workplace Harmony: Nurturing Community Through IT and CX
The #1 Skill Set of the Future: It's not AI...it's people skills
Demand for Skilled Talent: Overcoming the Skills Gap and Unlocking Opportunities
🎙️ Go Behind the Curtain of Bytes and Banter! 🎙️
The Cybersecurity Shift: Transforming Customer Service Skills into Security Expertise
Convergence: Bridging Two Worlds with Experience Management
Rebooting Leadership: Preventing Burnout and Elevating Tech Leaders with Lisa Duerre
Ramen or Rent? Fueling a Career You’ll Never Regret
A Look Inside the Salary Guide: 2025 Hiring and Compensation Trends from Robert Half
No Code Yellow Pages to Gen AI
The State of Tech Support with HDI Principal Analyst Daniel Thomas
Your Career Toolkit: Job Search Strategies from Robert Half
2024 LCO Leadership Summit
Dan Turchin of PeopleReign
From Marine to Mentor: Building Resilience with Tony North