Dan Gingiss - The Experience Maker
Customer Experience Expert & Speaker
📚: 2X Author & Podcaster
👩🏻🏫: Helping companies to stand out with exceptional customer experience.
Business leaders don’t need someone to pontificate about lofty goals and hypothetical situations. They need practical, actionable intelligence based on actual success stories to inspire their own teams to push the customer experience to the next level.
Dan Gingiss combines his own professional experience at brands like Discover, McDonald’s and Humana with tons of real-life examples from B2C and B2B companies to help executives and other leaders become The Experience Maker™ at their company.
For more information, visit www.theexperiencemaker.com
If They’re Not Sharing It, It’s Not Remarkable 📱
Want to Ignite your Team's Potential?
Price vs. Value
Dan Gingiss, The Experience Maker - 2025 Speaker's Reel
Customer Effort
Devaluing Loyalty Programs
Who loves rollergames?
Using Data To Improve Customer Experience
Feeling stuck? Here’s why:
Using ChatGPT for customer service
B2B Sales Customer Experience
The Importance of Seeing Things From a Customers Perspective
Media coverage for customer experience
The Power of Empathy in Customer Service
Student Experience in Higher Education
Resolving customer disputes
Why Every Employee is in the Customer Experience Business - Dan Gingiss Keynote Promo
Remarkable by Design: From Forgotten to Unforgettable - Dan Gingiss Keynote Promo
AI Meets Customer Experience: Expect The Unexpected - Dan Gingiss Keynote Promo
Dan Gingiss Virtual Sample
12 Brands and Mistakes.
Empowering Employees
How to improve your customer service
Dan Gingiss 10-minute Demo Reel 2024
Dan Gingiss Greatest Hits - Customer Experience Keynote Speaker
Building A Customer-Centric Culture
Dan Gingiss Demo Video 2023
Speaking Clip - Our clients are our best salespeople.
Dan Gingiss at Benco Dental Sales Forum March 2020
Being Responsive to Customers: Discover Card Example