Freshservice
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.
Freshservice is designed, using ITIL best practices, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease of use, setup speed, customer service, and affordability.
Freshservice has an intuitive UI, is effortlessly configurable and customizable to meet customers’ requirements, and easily integrates with other business and IT systems.
Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software, etc. It has more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.
Try Freshservice - https://www.freshworks.com/freshservice
Empower agents with powerful collaboration using Microsoft Teams + Zoom integration
Freshservice for Business Teams
Overview of Freshservice On-Call Management
Service item reporting made easy using Freshservice | One ITSM solution to your IT needs
ITOM vs ITSM | IT Operations Management vs IT Service Management | ITOM Made Easy 5/5
How to choose the best ITOM software for your business? | ITOM Made Easy 4/5
What is AIOps? | AIOps Explained | ITOM Made Easy 3/5
Freshservice Orchestration Center
The Refresh IT Exchange - Episode 01 | AI & Automation in Service Management
ITOM and DevOps | IT Operations Management | ITOM Made Easy 2/5
What is ITOM? | IT Operations Management Explained | ITOM Made Easy 1/5
Forrester Perspective: State of Uninterrupted Enterprise Service Management | ESM
AskFreddy in Freshservice | The best conversational support tool out there for your IT needs
Automating and managing SaaS lifecycles in Freshservice | Get more done with Freshservice
Improve MTTR by Using Machine Learning for Alerts | Drive Digital Transformational with Freshservice
Contextual Collaboration Within Freshservice Projects via Slack | Harness the power of slack
Automate Request Fulfillment & Resolve Tickets Faster with Freshservice Orchestration | SaaS Leaders
Manage your SaaS in Freshservice
Improve agent productivity and efficiency with Freshservice predictive intelligence | Harness Freddy
Unlock IT Efficiency with Freshservice Orchestration Center |We make the world of work better
Simplify Alert Management using you IT service desk | Leading by example with SaaS Alert Management
5 Steps to Manage Your SaaS Applications Effectively | Get more done with Freshservice
Manage your asset lifecycle from procurement to retirement | Optimize IT costs with Freshservice
Use AI and Delight your Employees with Freshservice Virtual Agent | Leading by example for IT needs