Global Technology Solutions - GTS
GTS is one of the leading customer experience technology and services companies focused on design, development and delivery for "awesome" products and solutions.
We refuel the customer experiences through the power of cloud and AI. We are a system integrator and value-added reseller of Contact Center platform, UiPath Robotic Process Automation software, and Amazon Web Services (AWS) Cloud solutions.
We strive to provide frictionless experiences to our customers, employees, and partner community. Our mission is to foster customer trust and loyalty by humanizing technology.
~ When you need a partner to simplify complex contact center solution design, speed up deployment, guarantee a stable environment and save money THINK GTS.
For more information visit us at www.GTSCX.AI

How Can I Better Serve Customers Who Don't Speak English? | Hey GTS ft. Luke Dignazio

Hey GTS! How Can I Better Serve Frustrated or Angry Customers? | Ft. GTS's Developer, Jacob Lambdin

Hey GTS! Automated Outbound Call Campaigns with Caryn Reiker

What is Responsible AI? | Their AI vs Our AI

Hey GTS! What is RAG?

GTS vs On-Premises Call Center Showdown

Who is GTS? | Company About Us Video

Hey GTS! How Can I Improve the Patient Journey Using AI? | Ft David Constantino

Top 3 Innovations in Responsible AI | GTS Partnered with AWS Webinar

What's the difference between AI and AGI? | Hey GTS! Featuring Dr Atif Farid Mohammad

Hey GTS! What are the benefits of an omnichannel portal? | Featuring Rich Accordino

GTS at AWS DC Summit 2024

Hey GTS! How Can I Sort Through My Data More Efficiently? | Featuring Luke Dignazio

Hey GTS! What are three ways AI can improve contact centers? | Feat. Mike Tacker

Deliver Exceptional CX by Integrating Salesforce and Amazon Connect | GTS Partnered with AWS

Easily Manage Remote Customer Service Agents | GTS Partnered with AWS

OmniCompliance Demo

Hey GTS! What are 3 Ways CX Can Be Improved with AI? | Featuring Darrell Williamson

Hey GTS! What types of data can AI-powered contact centers collect? | Featuring Henry Williams

Leap Into the AMC Experience | Genesys x GTS Webinar

Understand the Synergistic Partnership Between GTS and AWS

Genesys Cloud and GTS Partnership for Higher Education Institutions

Improve the Patient Journey in Academic Medical Centers with Genesys Cloud and GTS

GTS and Genesys Cloud for Uses in State and Local Government

The Dynamic Fusion of GTS and Zappix | Bots & Bytes Podcast

Who is GTS? | About Global Technology Solutions

Introducing: OmniRAG | Retrieval Augmented Generation for Your Call Center

Dr. Atif Farid Mohammad Explains Artificial Intelligence with Paul Ndiho of Voice of America

Breaking News! GTS x Zappix Press Release

Online Patient Scheduling and Virtual Visits for Academic Medical Centers! | GTS x Genesys