Ahmed Hafez

Microsoft Dynamics 365 professional with a focus on Supply Chain Management. Currently serving as a Technical Advisor at Microsoft, I am responsible for driving engineer readiness, coaching new hires, providing technical leadership, and serving as the first point of contact for any escalations from premier customers or S500 customers. My experience spans over a decade, during which I have held leadership positions in project implementation and technical team management for Microsoft Dynamics solutions and worked with hundreds of Dynamics 365 customers across the globe. I bring extensive expertise in troubleshooting, collaboration, driving process improvements, and technical leadership.

Specialized in Trade and logistics, Warehouse management, Manufacturing, Master planning and Inventory costing.