Classroom Decoding

Welcome to Mohan's CX Academy! This channel provides tutorials, tips, and insights on Genesys Cloud CX and contact center best practices and other latest tech. Subscribe to learn how to improve your customer experience!

Continuing my self-study journey into Genesys Cloud CX! Each day, I'll be focusing on specific topics and sharing my key learnings here. I believe that sharing knowledge helps solidify understanding and can benefit others too! #GenesysCloudCX #LearningInPublic #CX #ContactCenter