Dominic The CX Guy
Hi, I am Dominic. I have dedicated my life to Customer Experience.
I run a CX agency called ROCA.WORK , and it is a team of customer experience consultants. On this channel, we focus on taking Customer Experience to new heights one video at a time. Our purpose is to share educational content, knowledge and best practices to help make browsing the internet a little bit smoother. Zendesk will be mentioned a lot as we are Zendesk partners.
Why I Turned Down A $10K Project. The Money Could Have Been Great For
Vibe coding with Zendesk App Builder
VoiceBot Is Here. How Good Is It?
OpenAI and Zendesk Love = Better Than Zendesk AI
![Becoming a Digital Nomad in Spain in 2025 - Is IT Worth IT? [Barcelona Visit]](https://ricktube.ru/thumbnail/A7s7HV6VOtE/mqdefault.jpg)
Becoming a Digital Nomad in Spain in 2025 - Is IT Worth IT? [Barcelona Visit]
How App Builder in Zendesk Changes The GAME
The Call Center Parody Compilation Reactions
How I Translate Into Any Language Client Messages In Zendesk With This Unique AI
Rory Sutherland On Coffee And Customer Experience
Mark Zuckerberg Wants You To Have AI Friends. NOPE.
Working With the New Report Builder in Zendesk
The Alternative I Use To Replace Zendesk Advanced AI
This Is How You Will Order Online From Now On. Crazy New Trend 🤯
What Is Shadow AI and 4 Ways to Avoid Getting Sued!
How To Keep Business In Check - Create Reports in Zendesk (2025 Update)
Cheap Tools Actually Cost More - Here's Why.
Remember When Companies Used To Be Fun? Vlog #13
How to Improve Soft Skills in Customer Service Teams
How Big Companies Accelerate CX in 2025: A 5-step AI Readiness Checklist
Is The Customer Always King?
How to Get Support Fast - Best Practices
Why Big Companies Keep Losing Clients
How To Stop Losing Clients With Zendesk Views
Is Customer Loyalty A Myth? Rory Sutherland Thinks It Might Be, Find Out Why.
Zendesk Article Multiplacement - How To Save Time in FAQs
How to Enable Dark Mode in Zendesk
I Cracked Setting Up Zendesk. Here’s How!
I Fixed The Government Debt Thing & Found Some Funds - Vlog #12
Zendesk Productivity - Quick AI Answers for Agent Workspace
Zendesk Setup Complete Guide 2025 - Capture Leads & Support Requests in Fintech