How to build an auto triage AI agent with Copilot Studio
Автор: Microsoft Community Learning
Загружено: 2025-11-04
Просмотров: 1133
📺 See how Rapid Circle’s Bhushan Gawale and Shrushti Shah build an autonomous auto‑triage agent in Copilot Studio that monitors a shared inbox, extracts details, and files structured bugs in Azure DevOps—complete with priority/severity, acknowledgements, and knowledge-based responses. They also demo a follow‑up agent that links replies to existing tickets, updates work items, and emails status—showing an end‑to‑end pattern you can adapt to Jira, ServiceNow, and more.
📽️ This demo is from the Power Platform monthly call - 20th of August 2025 - • Microsoft Power Platform community call – ...
ℹ️ Everyone is welcome to these calls! You as well - download recurrent invites from https://aka.ms/community/calls
✨ Presenter(s):
• Bhushan Gawale (Rapid Circle) | / bhushangawale
• Shrushti Shah (Rapid Circle) | / shrushti-shah-bba565162
📖 Resources:
• Automate software bug reporting with the Auto Triage AI Agent - https://learn.microsoft.com/en-us/pow...
• Microsoft Power Platform and Copilot Studio Architecture Center - https://learn.microsoft.com/en-us/pow...
#powerplatform #copilot #copilotstudio
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• Microsoft 365 & Power Platform Unified Sample gallery - https://aka.ms/community/samples
• Microsoft Community Learning on YouTube - https://aka.ms/community/videos
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