E007: How to Reduce Your Shopify Store's Subscription Churn by 45% | Piyush Jain, Loop Subscriptions

Let's keep that recurring revenue stream moving up and to the right! Piyush Jain, Founder and CEO of Loop Subscriptions, presents the easiest strategies you can implement today to reduce subscription churn for your eCommerce store in this week's episode.

Piyush draws on Loop Subscriptions' data, unveiling the not-so-obvious causes of subscription churn and demonstrating the potency of thoughtful personalization in cultivating steadfast loyalty.

This episode serves as more than just a conversation—it's a playbook for eCommerce merchants, guiding the way towards effective subscription management.

Piyush guides us through the challenges of subscription models—from addressing failed payments to handling out-of-stock items. Discover how AI applications, bundled offers, and paid memberships can revolutionize your customer experiences and fuel your revenue streams.

In short, if you're an eCommerce merchant yearning to mitigate churn, enhance AOV, and foster customer engagement, this episode is an unmissable treasure trove of insights for sustainable business growth.

Catch the full episode recap and exclusive content over at https://www.getcarro.com/podcast

This episode is brought to you cost-free by Carro, the #1 collaborative commerce platform for DTCs best brands. Get started for free at https://www.getcarro.com/

🎙️ Episode Overview and Introduction (00:00:00)
💰 TOPIC: INTRODUCTION - MONEY, REVENUE, SUBSCRIPTIONS (00:01:00)
🛍️ Shopify Subscriptions App Update - Piyush's Thoughts (00:03:00)
🔄 Churn Turns - Understanding Subscription Cancellations (00:06:25)
🚀 What Does Great Look Like - Strategies to Reduce Churn (00:10:00)
🛑 Before Cancellation - Preventing Subscription Cancellations (00:15:55)
🔄 Merchants Coming to Loop - Addressing Post-First Order Churn (00:21:34)
💳📦 Failed Payments and Out-of-Stock Items - Best Practices (00:23:40)
🛍️🔮 Out-of-Stock Recommendations - Proactive Solutions (00:26:54)
📈 Growing Revenue on Existing Subscribers - Reducing Skips (00:31:57)
🎯 Where to Focus for Growing Subscription Revenue (00:37:00)
✨ How to Make a Subscription Program Better - Final Insights (00:40:44)
⚡ Rapid Fire - Quick Questions, Quick Answers (00:42:15)
📞📧 Get in Touch - Connect with Piyush and Loop Subscriptions (00:45:32)

Connect with Piyush
Web - https://www.loopwork.co/
LinkedIn -   / piyush-jn  

Connect with Blake Imperl
LinkedIn -   / blakeimperl  

Resources Mentioned:
Shopify
Moiz Ali
MUD\WTR