Breaking Bad News in Dental OSCE | Why Most Candidates Fail This Case (Hematoma)

BREAKING BAD NEWS – WHY DO MOST DENTISTS STRUGGLE?
This is one of the most challenging scenarios in both ADC exams and real clinical practice.
In this realistic roleplay, Dr. Nazia Ali and Dr. Marvi demonstrate how to professionally and empathetically deliver bad news to a patient who may react with:
1: Shock, denial, or anger
2: Blame or mistrust
3: Resistance to treatment

Many candidates fail this case because they:
1: Struggle to identify and address the core issue
2: Fail to build rapport and show empathy
3: Don’t know how to de-escalate conflict
4: Lack structure in their communication

In this video, we show how to handle it the right way—with calmness, clarity, empathy, and control.
This case is ideal prep for:
1: ADC Clinical OSCEs
2: Other international dental and medical exams
3: Real-world dental practice

Want to master difficult communication cases?
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