Introverts are significantly better leaders than extroverts for 21st century work

Introverts are significantly better leaders than extroverts for 21st century work

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During the 20th century, introverts were social oddities that would hopefully be cured of their awkwardness by team sports or summer camp, or else inside the alcohol-sticky drywall of college frat parties. The 20th century was the age of the extrovert, led by the silver tongues of business moguls, salesman and politicians. For two centuries Americans had been migrating from wide-open spaces to urban centres, this shift to shoulder-scraping proximity leading to an equal shift in social values. Modern life, including classrooms and workplaces became designed around constant social interaction. Those who excelled at it became leaders. But as author Susan Cain puts it, “there is zero correlation between being the best talker and having the best ideas.”

Harvard researchers, Francesca Dino and Dave Hoffman, discovered that when workers were passive, inside a top-down business model, companies led by extroverts achieved 16 per cent higher profits. But in business models where workers needed to be proactive and encourage innovation, extrovert leaders produced 14 per cent less profits than introverts. As the technological revolution continues to gain speed and change how we work and learn, this is important to note.

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