From Dataverse to Business Central: mscrm-addons’ Next Move | PartnerTalks

mscrm-addons is taking its document automation expertise beyond Dataverse and into Dynamics 365 Business Central.

In this episode of PartnerTalks, host Rick McCutcheon speaks with Michael Dohr, COO of mscrm-addons, about the company’s 20-year journey as a Microsoft ISV and why 2026 marks a major expansion into the Business Central ecosystem.

They cover:

• Why Business Central layouts and reporting remain a Partner pain point
• How Word-based document design can simplify ERP projects
• What “AI readiness” really means for ISVs
• Making document automation accessible to Copilot and agents
• Why 95%+ of revenue flows through the Partner channel
• The roadmap for a Q2 2026 Business Central launch

If you deliver Dynamics 365, Power Platform, or Business Central solutions, this conversation is packed with practical insights on reducing delivery friction and creating repeatable services around documents and automation.

Learn more about mscrm-addons and Documents Core Pack at mscrm-addons.com

00:00 Intro
00:35 Michael Dohr background and 20 years in Dynamics
01:05 Origins of Documents Core Pack
02:05 Growth to 4,000 customers and 600 new in 2025
02:40 Why mscrm-addons is Partner-first
05:20 What “Frontier Partner” and AI readiness mean
06:40 Copilot and agent-based document automation
07:40 Why move into Business Central now
08:50 Business Central layout and reporting pain points
09:40 Word-based design approach
10:50 Business Central roadmap and Q2 2026 target
11:15 Faster onboarding and Office add-in modernization
12:05 Security, regional data centers, and sovereignty
13:00 Global Partner support coverage
13:35 2026 events and conferences
14:45 Closing