[Webinar] Your Guide to Effective Process Management with Johnson Controls

During this webinar, we learned how Johnson Controls provides comprehensive guidance and best practices to help improve process performance, reduce costs, and optimize business value. With its focus on efficient, transparent processes, this conversation is a must-watch for organizations looking to create and maintain an effective Process Management system.

Our special guest, Rik Jones, Director - IT Service Management at Johnson Controls, shared his hands-on experience using Process Management to improve customer service and create efficiencies that save your organization time and money.

Topics include:

🔸 0:00 Intro
🔸 3:10 Johnson Controls+ Navvia Intro
🔸 7:36 What is Business Process Management?
🔸 14:08 Key Elements of a Process Management Program
🔸 22:43 Strategies for Managing Organizational Change
🔸 53:57 How to Effectively Communicate the Benefits of Process Management?
🔸 55:40 Process Management "As a Service"
🔸 1:00:47 Discover Navvia: Features specific to BPM

▬ About Navvia ▬▬▬▬▬▬▬▬▬▬▬▬

The Navvia Process Designer is the easiest and most cost-effective way to design and document processes.

With features such as prebuilt templates, easy-to-draw flowcharts, automated document creation, requirements gathering, and online collaboration & sharing, the Navvia Process Designer will save you time and money.

It’s the perfect solution for ITSM practitioners, process analysts, consulting companies or tool implementers.

► Website: https://navvia.com/

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