The Intelligence Resources Revolution: Rethinking Org Design with AI Agents with Liz Jamieson

Liz Jamieson, founder of LJ People and former Head of Talent Acquisition at Amazon APAC, joins the Org Design Podcast to explore the emerging field of workforce architecture that integrates AI agents alongside human employees. Drawing on her 15 years of recruitment experience across 7,000 hires, Liz shares how organizations can strategically plan for a hybrid workforce where AI agents are managed similarly to human employees—complete with onboarding, training, performance reviews, and optimization.

The conversation covers practical steps for mapping workflows, identifying automation opportunities, and deploying AI agents while maintaining transparency with teams. Liz introduces the concept of "Intelligence Resources" (IR) as an evolution of Human Resources, discusses the risks of shadow AI usage, and explains why org design is becoming everyone's responsibility as employees become "agent bosses." She emphasizes that AI augments rather than replaces human work, shifting focus to validation, collaboration, and critical thinking while agents handle repetitive tasks.
Key topics include: workflow mapping as the foundation for agentic deployment, the need for enterprise-level AI governance, the emergence of Chief AI Officer roles, and why frontier firms are already seeing gains from strategic AI integration in their workforce planning.

00:00 - Introduction and Welcome
00:48 - Liz's Journey: From Amazon Recruitment to Workforce Architecture
02:18 - Parallels Between Managing Humans and AI Agents
04:38 - The Importance of Intentional AI Strategy
05:58 - Are Leaders Taking a Strategic Approach to Hybrid Workforces?
08:04 - Risks of Unmanaged AI Deployment and Shadow AI
10:19 - Security Concerns: Enterprise Agreements vs. Personal AI Tools
12:13 - Getting Started: The Discovery, Design, Deploy Framework
14:23 - The Critical Importance of Workflow Mapping
16:21 - New Organizational Functions: Intelligence Resources vs. HR vs. IT
18:31 - Tools and Platforms for Agentic Workforce Planning
21:07 - Managing Change: Avoiding Employee Threat and Building Trust
24:10 - The Future: Individual Contributors Leading Agent Teams
25:33 - Human Work Isn't Going Anywhere—It's Just Different
26:16 - Connecting with Liz and Frontier Firms
27:12 - Closing Remarks