Connect Your Voice Agent to Twilio – Telephony Setup & Inbound Calls

Learn how to make your ElevenLabs agent reachable by phone. This tutorial shows you how to import or purchase a Twilio number, connect it to your agent and handle inbound calls. The native integration lets you import an existing phone number, link it to your agent for inbound calls and even initiate outbound calls.

New to conversational agents? Get started here: Build your first agent →    • Build Your First Conversational Voice Agen...  

Chapters:
00:00 – Recap & goals: moving from web chat to telephony.
00:20 – Importing a Twilio number: entering your phone number, Twilio SID and auth token.
00:55 – Buying a new number: purchasing a Twilio number with voice support.
01:30 – Configuring credentials: pasting your SID and auth token securely.
02:00 – Assigning the number to your agent: linking the phone number for inbound calls.
02:30 – Testing a live call: demonstration of a user calling the agent and getting voice responses.
03:20 – Outbound calls & docs: overview of outbound calling via API and where to find more customization info.

Watch the rest of the series:
Website widget integration →    • Embed Your ElevenLabs Voice Agent Anywhere...  
React SDK customization →    • Fully customise Your Agent with the React ...  
Webhooks & server tools →    • Add Real‑Time Data to Your Agent – Server ...  
Security & authentication →    • Secure Your Agents: Allowlists & Signed UR...