This Will Make or Break Your Marketing | Customer Journey Mapping 101

Most marketers skip this step... and then wonder why their campaigns don’t work.

In this video, I walk you through the exact process I use to map out a full customer journey, from first touch to loyal customer.

If you're a marketer in a small team or stepping into a new role, this is the most high-leverage exercise you can do to stop doing random acts of marketing and start creating real impact.

Want to save time on building your own customer journey map from scratch? We created a free Notion template you can use to build your own customer journey map:

✅ Download it for free here: https://www.magier.com/freebie/custom...

Want the full free Notion for Marketers bundle?

✅ Download here: https://www.magier.com/freebie/notion...

We’ll cover:

Why customer journey mapping is your secret growth lever
How to do meaningful research (even with a small team)
How to find and fix the biggest drop-off points in your funnel
My exact setup in Notion (+a free Notion template)

📍 Chapter Marks
00:00 – Why most marketers fail without this step
01:15 – What a customer journey map actually is
03:00 – How to research each stage (tools + tips)
06:10 – Identifying pain points and content gaps
09:30 – Notion template walkthrough
13:00 – Final thoughts + how to make this actionable

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