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Harnessing the power of VOC to create delighted car users
Автор: SurveySensum
Загружено: 2023-02-09
Просмотров: 127
Описание:
Customer feedback is a strategic tool - how do we best use it to create differentiation?
– Well, this has been one of the biggest challenges in the automotive industry.
In this latest webinar – ‘Harnessing the power of VOC to create delighted car users’, Tanuj Diwan - Co-Founder & Head of Product, and Rohit Kumar - MD, India talked about
Effectively using digital media in harnessing actionable feedback
Driving seamless experience across the automotive customer journey
Key steps towards recruiting delighted customers
Best practices on closing the feedback loop → driving delight.
Listen to this interactive session and drop your feedback in the comments.
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