April '25 Post Event Panel

Following this month’s Lightning Talk on “What Have You Done to Implement AI?”, we hosted a post-event panel to continue the conversation.

Panelists and attendees shared practical takeaways on getting started with AI, what’s worked (and what hasn’t), and how to drive adoption in real-world teams.

From aligning tools with workflows to navigating team readiness, the discussion offered a grounded look at how AI is being implemented across support orgs.

#AI #CustomerSupport #Leadership #Automation #BrainTrust