The AI Takeover No One is Talking About (Tech Founder on Future of Customer Retention - The TAPP)
Автор: Steve Rolle
Загружено: 2025-04-30
Просмотров: 147
This week on the Rolle with Steve Podcast, we're joined by Ishita Agrawal, founder of the tapp. She discusses why “retention is the new growth” for modern e-commerce brands—and how the brands of the future will win not by shouting louder, but by connecting deeper.
In a world where customer acquisition costs are skyrocketing and omnichannel presence is becoming a necessity, Ishita breaks down how brands are losing their most valuable asset: the customer relationship. She introduces a groundbreaking approach that turns physical products into digital experiences—unlocking zero-party data, building emotional resonance, and making every purchase feel like magic.
From the true cost of neglecting the post-purchase experience to the role of AI in reshaping brand loyalty, this episode is a must-listen for operators, founders, and marketers who want to future-proof their brand and tap into what truly drives repeat business.
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