How To Use Customer Self Service Portals In Dynamics 365 Customer Service

This video demonstrates the customer service portal in Dynamics 365 Customer Service including insights, virtual agents, and more.

Discover how the self-service portals empower your customers with the ability to find information, troubleshoot issues, and track their own cases – all at their convenience. We'll walk you through the user-friendly interface, highlight key features, and showcase how to set up and customize these portals to align with your brand identity.

Watch the full video on Microsoft Dynamics 365 Customer Service here:    • How to Make Your Customers Love You | Dyna...  

Chapters:
00:00 Introduction
00:24 Customer Self-Service Portal
01:25 Knowledge Base
02:17 Support

What’s your next step? Talk to us about how we can keep you ahead of the competition in today’s digital-first business environment. Velosio has helped thousands of companies like yours.

www.velosio.com | 888.725.2555 | [email protected]

LinkedIn:   / velo.  .
Twitter:   / velosio  
Facebook:   / velosio1  
Blog: https://www.velosio.com/blog/
Podcast: https://campfire365.castos.com/

#Velosio #Dynamics365 #Dynamics365CustomerService #microsoftpartner #customerservice