Answers in Viva | Knowledge Sharing in Viva Engage

Answers in Viva is a premium feature within Viva Engage – part of Microsoft’s employee experience platform. Viva Engage is an enterprise social networking app, and Answers in Viva is the knowledge sharing component.

Answers in Viva helps employees easily find knowledge housed within their organisation. Any employee can ask a question, and AI will source where that question may have been asked and answered before. Admins can label an answer as ‘best’, so employees know which answers are reliable.

Answers is a great time saving tool. It helps employees self-serve, and saves subject matter experts from answering the same questions over and over again.

Jump to:
00:00 Introduction
00:36 Costs & Licensing Requirements
00:50 What is Answers in Viva?
01:28 Benefits & Stats
02:01 Using AI & Microsoft Copilot
02:53 Analytics
03:24 Where to Find Answers
03:43 Coming in 2024
04:29 Summing up Answers in Viva

‪@MicrosoftCommunityLearning‬ give a more detailed overview here:    • What's New in Answers in Viva Engage Webinar  

For a full deep dive into Viva Engage, our article covers more info on the key features, how to access it, and how much it costs: https://siliconreef.co.uk/blog/what-i...

Or, download our guide to Microsoft Viva for Internal Communicators for a deep dive into Viva Engage, Viva Connections, Viva Amplify and Viva Goals: https://siliconreef.co.uk/guides/what...

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