FigBrew: Uplifting Design With Dan Makoski

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Dan Makoski led design at UnitedHealth Group, Lloyd’s Bank, and Walmart. Before that, he held design leadership roles at Capital One, Google, and Microsoft. In this conversation with Figma’s Head of Insights, Andrew Hogan, Dan shares what he’s learned, stories from his new book, and his perspective on design’s role in an organization. #design #leadership

   • FigBrew  
  / ahhogan  

00:00 - Introduction
01:00 - Dan’s first day at Lloyd’s Bank
05:11 - Sending signals
06:11 - Why Dan chooses jobs
11:00 - Resetting expectations in new environments
17:50 - How Dan measures his success as a leader
21:15 - A Chief Design Officer’s day
22:55 - What the Chairman Of The Board wanted to know about design
24:40 - The Quarterly Design Review
26:17 - Managing your calendar
28:35 - Communicating about design
29:45 - Design as a hedge against institutional risk
30:00 - Design as an institutional force
33:20 - Dan’s view on design and vision
38:00 - Dan’s book

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