How DixonsCarphone Uses AppDynamics Application Analytics to Influence Business Outcomes
Автор: Cisco AppDynamics
Загружено: 2016-12-13
Просмотров: 855
DixonsCarphone is a CE and mobile phone retailer with over 2,400 stores across Europe. For us, application health = business health.
In 2016, we deployed AppDynamics APM and Application Analytics as we wanted to go beyond technical performance and connect it to business metrics. This has enabled us to easily answer questions such as:
• Can we see which customers are experiencing poor online speeds?
• Can we tie it to mobile devices and target improvements?
While we had other analytics solutions, they could not help us answer these questions easily or completely.
In this session you will hear our best practices on how we are using APM and Application Analytics together to drive business outcomes, bringing IT and the business together.
Key takeaways:
• Learn how you can use Application Analytics to drive business outcomes in real-time
• Hear best practices on how to bring IT and the business together
• Understand how real-time analytics can improve customer experience
Link to presentation: http://bit.ly/2hb0Gke
For more information on AppDynamics: www.appdynamics.com
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