Beyond the Practice with Dr. Ian Madom, CEO and Co-Founder of Mocingbird

In this episode of Beyond the Practice, we sit down with Dr. Ian Madom, CEO and co-founder of Mocingbird, an innovative platform that is revolutionizing how medical professionals manage their continuing education (CME) and licensing requirements.

Dr. Madom, a distinguished fellow of the American Board of Orthopedic Surgery, shares the origin story of Mocingbird, revealing the personal frustration—a mountain of "pajama time" administrative work—that led him to transition from a practicing surgeon to a health tech entrepreneur.

Key Takeaways from the Conversation:

The Problem of Physician Burnout: Dr. Madom discusses how the fragmented, time-consuming process of managing medical licenses and CME requirements contributes significantly to physician burnout and pulls clinicians away from patient care.

The "Memorial Day Weekend" Moment: Hear the exact moment in 2017 that solidified the need for a solution, involving a frantic, last-minute search for opioid training requirements.

How Mocingbird Works: Learn how the platform streamlines the complex compliance landscape by importing licensure, matching it against a sophisticated rules engine, and using AI to categorize education credits against multiple credentials, saving clinicians an estimated one to two hours per month.

The Quadruple Aim: Dr. Madom explains how Mocingbird supports the critical "fourth piece" of healthcare improvement—enhancing the provider experience—by automating non-clinical burdens, ultimately leading to better patient outcomes.

The Future of Medical Education: The conversation touches on moving beyond simple "box checking" to creating personalized, impactful micro-learning experiences tailored to individual clinical needs.

Balancing Roles: Dr. Madom shares his strategy for balancing his roles as a practicing surgeon, educator, and CEO, emphasizing the critical importance of building a strong, mission-driven team.

Connect with Mocingbird: Find out more about how Mocingbird is tackling compliance risk and improving the lives of healthcare providers by visiting their website. (Note: The company name is Mocingbird, spelled M-O-C-I-N-G-B-I-R-D, with MOC standing for Maintenance of Certification).