Ionna's Chief Engineer Explains Why There Will Be No Ionna App, And Much More

I traveled to Durham, North Carolina, for an in-depth interview with Phil Retsch, Ionna's Chief Engineer of Charging Technology, about the network's current state of affairs.

Part one:    • Ionna Opens Up About Its Accomplishments, ...  

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Chapters:
00:00 Intro
01:23 Why is it called the Ionna Quarterback Lab?
03:50 The importance of compatibility testing for EVs on fast chargers
07:19 Will Ionna offer Plug & Charge for Tesla vehicles?
08:51 Is it an advantage that Ionna only uses chargers from one supplier (Alpitronic)?
10:37 Will Ionna install chargers that can deliver more than 400 kW?
12:00 Is the side display screen on the Alpitronic HCY400 a problem?
15:28 Is Ionna working on an app?
17:17 Will Ionna offer a discounted membership plan?
17:48 Is Ionna working to fix the Plug & Charge authentication issue it has?
18:43 Has the credit card reader's reliability been an issue?
19:55 Ionna's policy on DC charging adapters
23:05 What issue(s) have been harder than you expected them to be
26:16 Charger reliability and repairing the units
30:59 Summary
32:15 Outro

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