What's new: Sales Order Agent enhancements

Discover how the latest updates to the Sales Order Agent in Business Central are transforming sales order processing into a smarter, faster, and more autonomous experience. This session dives into powerful new capabilities that reduce manual effort, improve accuracy, and give you more control over how orders are handled.
What’s new?

Smarter automation: The agent now processes email attachments like PDFs and images, understands custom shipping addresses, and calculates delivery dates using Capable to Promise.
More autonomy: Skip the quote and go straight to order creation, auto-convert contacts into customers, and opt out of reviewing every inbound message.
Tailored to your business: Guide the agent with natural language instructions, include custom signatures in replies, and enjoy expanded language support in Danish, Spanish, German, Italian, and French.

Whether you're looking to streamline operations or enhance customer communication, this session will show you how the Sales Order Agent can adapt to your workflow and help you deliver faster, more reliable service.

0:05 - Introduction: What's new?
1:01 - Demo 1 (Attachments, NL Instructions, Shipping Address, Signature)
8:51 - Demo 2 (Opt-out from reviewing, Capable to Promise)
16:27 - Demo 3 (Sales Orders Directly, Image Attachments)
20:17 - Conclusion: What's new?

Learn more: https://learn.microsoft.com/en-au/dyn...

Stay updated:
👉 Subscribe to: https://aka.ms/BCYouTube
👉 Follow us on LinkedIn: https://aka.ms/BCLinkedIn
👉 For BC partners: https://aka.ms/BCYammer

#microsoft #msdyn365bc #mspartner