SIAM Foundation Quiz | EXIN SIAM™ Foundation | EXIN | 1WorldTraining.com

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EXIN SIAM™ Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management.

Certification information
You will be able to

Understand the main concepts and processes of SIAM that are used in organizations
Establish a SIAM ecosystem in order to better organize the organization’s resources
Provide better support during a SIAM implementation by understanding the main considerations for the most important processes
Reduce risks associated with Integrated Services and the SIAM ecosystem
Connect different practices with SIAM to boost and improve the organization’s service provision
Integrate services by using different structures based on SIAM practices and methodology
Recognize the key stages of SIAM implementation in order to better plan its roll-out
Determine SIAM roles and responsibilities in processes and the organization
Better select the most appropriate SIAM practices in line with the organization’s environment and maturity
Who is this certification for?

Service Integration and Management Foundation is aimed at professionals who want to implement SIAM methodology in their organization and in particular professionals who are already working with IT Service Management processes. It is also intended for providers that want to implement and manage Service Integration and Management models.

Main subjects

Introduction to Service Integration and Management
Service Integration and Management Implementation Roadmap
Service Integration and Management roles and responsibilities
Service Integration and Management practices
Processes to support Service Integration and Management
Service Integration and Management challenges and risks
Service Integration and Management and other practices

Required reading

Scopism Limited
Service Integration and Management (SIAM™) Foundation Body of Knowledge
2020 (second edition)
Download for freely the Sign in | Scopism SIAM Community (circle.so)

Key Benefits
Builds a solid, core understanding of SIAM
Covers benefits and risks
Available in 6 languages
Training and self-study options
Free required reading material
Exam details
Duration: 01 hour
Number of Questions: 40 (Multiple Choice)
Pass mark: 65%
Open book: No
Electronic equipment allowed: No
Level: Foundation
ECTS Credits: 2
Languages: Chinese, English, German, Japanese, Finnish
Requirements for certification:
A Service Integration and Management (SIAM™) Foundation training is the recommended preparation for the certification exam.
Also recommended is knowledge of IT Service Management terminology, for instance through the EXIN IT Service Management based on ISO/IEC 20000 certification.