THE REAL TOURS: #19 Park City Center - Raw & Real Retail

This is the 19th tour of our series, THE REAL TOURS, in which we provide an in the moment glimpse into a place with off-the-cuff commentary completely intact! No research, no script, just RRR letting you in on their insights and observations walking the malls.

The Park City Center mall in Lancaster, PA is one of our favorite thriving malls. It has a unique design, featuring a center circle, from which 8 hallways branch outward, like the spokes on a wheel. Center court features a really cool tent pole design, with a main spire in the center and a tent roof over the rest. Each hallway has a name that designates either the anchor at the end or the direction of the exit it leads to. This mall has suffered similar woes as far as anchor closings, with The Bon-Ton and Sears closing within the same couple years. Fortunately this is the premiere mall in the area and they quickly started finding ways to fix this gap, ending up with a pretty popular Round One in the old Sears spot. The Bon-Ton doesn't have a permanent tenant yet, but during our visit it was being used for a pop-up Spirit Halloween.

During our visit, there was a hallway open that I've never seen open before. Upon inspection, we found an ancient customer service area that resembled the way the mall looked 40 years ago. This is the area you see in the video thumbnail. It was a really cool and unexpected find.

This tour was recorded on Friday, September 16, 2022 at around 7pm.