AI Adoption and Innovation Strategies from Microsoft | OZ Panel Discussion

Microsoft experts Shan Thayyullathil, Roberto Mardeni, and Peter Shand dive into the latest AI trends, Microsoft’s cloud data solutions, and ethical AI. Explore AI integration in DevOps and the future of AI-driven cloud architectures.

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Key Discussion Points | AI Adoption & Innovation Panel
In this panel discussion from OZ's AI Future Summit, Microsoft experts dive into the practical realities of implementing AI in the enterprise. Here’s what was covered:

🔹 AI's Impact on Enterprise Operations:
AI is being infused into everything, from optimizing supply chains and internal operations to transforming customer and employee experiences.

Key trends include hyper-personalization, using AI to create a 1:1 relationship with customers by unifying siloed data.

🔹 Modernizing Applications with AI:
The biggest challenges are getting started and ensuring security. Solutions include:
Using Azure Landing Zones for a secure, governed foundation.
Leveraging managed services to reduce operational overhead and focus on innovation.

🔹 The Critical Role of Data:
“An AI is only as intelligent as the data over which it reasons.” A solid data strategy is non-negotiable.
Microsoft Fabric was highlighted as a key platform for unifying data silos and building a trusted data foundation for AI.

🔹 Real-World AI Use Cases:
Retail & CPG: Using AI and robotics for inventory management, price accuracy, and planogram compliance.
Knowledge Retention: Creating AI avatars of retiring experts to preserve institutional knowledge.
Customer Experience: Summarizing thousands of product reviews (like CarMax) to instantly surface customer sentiment and improve the buying journey.

🔹 Integrating AI into DevOps Securely:
Tools like GitHub Copilot boost developer productivity by assisting with coding, documentation, and writing tests.
Advanced Security features automatically detect vulnerabilities in code and dependencies, and can even fix them, maintaining speed without sacrificing security.

🔹 The Future of AI & Investment Advice:
The next big leap is in multimodal AI—systems that can understand and reason across text, images, video, and audio simultaneously.

Companies should invest now in their data strategy and platforms like Microsoft Fabric to be ready for the future.

Start small and be pragmatic. Not every problem requires an LLM; focus on iterative projects that deliver immediate value.

Featured Microsoft Experts:

Sean - Solution Architect, Retail & Consumer Goods
Peter Shand - Principal Cloud Solution Architect, Data & AI
Roberto Mardini - Expert in Enterprise Modernization & Cloud

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