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Alex Christoforou from BioMed Central talks customers service for open access journals
Автор: ALPSP
Загружено: 2014-10-01
Просмотров: 27565
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Alex Christoforou, Head of Global Customer Services & Membership at BioMed Central, provided an in-depth view of the challenges around customer service for an open access journal. He took part in the Plenary 5: Open Access: the daily challenge (new customers, processes and relationships) session at the ALPSP International Conference 2014.
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