How to Get People to Listen to You | The Harvard Business Review Guide

Being heard at work has less to do with volume than strategy. And in the workplace, it'll have a huge impact on whether you’re seen as competent, get credit for the work you do, and are able to get your job done. Here are a bunch of practical tips to improve your chances of being heard at work without having to yell.

For more, check out this HBR article: https://hbr.org/1995/09/the-power-of-...
And here’s our video on how to be a better listener:    • The Art of Active Listening | The Harvard ...  

00:00 You don’t have to shout!
00:44 First, you need to listen
01:17 Lay the groundwork
02:33 Pay attention to your words
03:22 Dealing with heated situations
05:30 Change the tenor of the conversation
06:55 Watch body language
08:55 Side note for managers
009:41 Conclusion
Produced by Amy Gallo, Jessica Gidal, and Scott LaPierre
Video by Elie Honein
Design by Alex Belser, and Karen Player

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