Accelerating Customer Feedback with AI | Eli Portnoy on TechKNOWlogy Podcast
Автор: Performix Business Services LLC
Загружено: 2025-09-24
Просмотров: 14
Customer retention is the real growth engine in B2B SaaS. In this episode of TechKNOWlogy by Performix, we sit down with Eli Portnoy, CEO & Founder of BackEngine, to explore how AI is transforming customer feedback into a predictive, revenue-driving asset.
💡 What you’ll learn in this episode:
1. How AI detects hidden churn signals before customers leave
2. Why traditional feedback collection fails at scale
3. The shift from reactive support to proactive customer advocacy
4. How to overcome bias and capture the authentic customer voice
5. Real-world ROI examples of AI-powered customer feedback systems
🎯 Who should watch this:
1. SaaS Founders & CEOs looking to scale customer success
2. Customer Success & Product Leaders seeking actionable strategies
3. Revenue Ops & Marketing Teams aiming to drive growth with insights
🔗 Connect with Eli Portnoy: linkedin.com/in/eliportnoy
Ready to transform your customer relationships from reactive to predictive? Watch now and learn how AI can help you stay ahead.
📩 For AI-powered business solutions & demos: [email protected]
#TechKNOWlogy #Performix #AI #CustomerSuccess #SaaS #ChurnPrevention #CustomerRetention #AIForBusiness #BackEngine #EliPortnoy #podcast #aidisruption #aifuture #aisales #salestips #aiapplications #aileaders #performix
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