Langebaan SeaScapes. Holiday Rental and Property Management

Scope of Services
We are providing the following services.
a. Marketing & Bookings
• Create and manage listings on agreed rental platforms.
• Set pricing and calendar availability in consultation with the Owner.
• Handle all guest communications, reservations, and breakage deposits.
b. Guest Services
• Coordinate check-in and check-out procedures.
• Provide 24/7 guest support during stays.
• Manage guest reviews and ratings.
• Offer additional concierge services as needed.
c. Cleaning & Maintenance
• Arrange cleaning after each guest stay.
• Cleaning fees charged to guests are passed directly to cleaning services (see Annexure B).
• Handle minor maintenance, obtain quotes, and report major issues to Owner.
• Maintain updated inventory (Annexure A) and manage breakage deposits accordingly.
d. Platform Management
• Manage all platform account credentials unless otherwise specified by the Owner.
• Owner will have view-only or shared access to monitor bookings, calendar, and income.
• Manager will not change passwords or remove Owner access without prior consent.

e. Buy or Sell for ROI
• We’re more than just short-term rental experts — we also help you buy and sell properties. Backed by a strong track record, our goal is to maximize your return on investment and guide you through every step of the process.