How To Claim Universal Credit Step by Step

Need to apply for Universal Credit or thinking about it soon? This video breaks it down in a simple, clear way. Learn exactly how to apply, what documents to gather, and how to avoid delays with your Universal Credit payment.

We explain how to set up your account, complete your online Universal Credit application, and what to expect at your Jobcentre appointment. If you’re worried about delays, this guide will help you move faster.

You’ll learn what details to prepare about your rent, income, and savings, and why it’s important to get things right first time. Get help with things like childcare costs, fit notes, Council Tax Reduction, and what to do if you don’t have a bank account for Universal Credit yet.

Many people lose money or face delays because they miss simple steps. We walk you through how to use your online account, complete your to-do list, and what happens if your situation changes. If you’re doing a joint claim, we also explain what you both need to do.

Don’t miss out on the support you’re entitled to. If you’re unsure what else you can claim, we also mention free tools that check your full benefits entitlement.

If you need help, you can speak to Citizens Advice or use the free tools we recommend. Like and subscribe to support others trying to get their Universal Credit sorted.

Things You Can Do Now to Get Ready
Make your Universal Credit claim smoother:

Gather your rent agreement, landlord’s contact info, and proof of any service charges.

Get your bank account ready – or arrange a backup account if you don’t have one yet.

Collect your income, savings, and benefits info in advance.

Talk to your childcare provider and request receipts.

If you have a health condition, ask for a fit note now.

Complete all your online account tasks quickly and accurately.

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