Viral Thakkar, Associate Vice President & Unit Technology Officer, Infosys

What are the factors driving your organization’s AI strategy? How will it benefit your organization?



Viral Thakkar, Associate Vice President & Unit Technology Officer, Infosys, and a proud Next 100 Winner, shares how AI strategy at Infosys is shaped across three dimensions—organizational vision, employee innovation, and client priorities. He emphasizes viewing AI not just through the lens of ROI but as a way to future-proof organizations, empower employees, drive reuse of innovation, and ensure responsible governance aligned with global standards.