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Customer Vulnerability
Автор: eMatrix Training
Загружено: 2020-08-13
Просмотров: 485
Описание:
What does customer vulnerability mean for organisations when dealing with customers defined as vulnerable?
In this video eMatrix Director, Jodie Bedoya provides the technical definition for the term ‘vulnerable customer’ and shares insights as to how your organisation can build better strategies to deal with vulnerable customers, and how to ensure your policies and procedures align with this.
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