Acing the cold call and being a warm leader with Sinead Runyon

Sinead Runyon runs Express Employment of Sarasota, which she founded in 2020 along with her mom, Josephine Carr. In 2024, she and her husband, William Runyon, opened a Made in the Shade window treatment, blinds and shades franchise in Venice. On this episode, Business Observer Managing Editor Mark Gordon and Sinead talk about her entrepreneurial mindset, what she learned from her mentors and how she resolves conflict as a leader. She also talked about the second business she launched while running the first business.

3 Takeaways:
(11:15) The bus is moving forward, stop comparing yourself to others
(20:55) Good leadership is owning your mistakes
(23:00) Be there with your client

Timestamps:
(00:00) Introducing Sinead Runyon, co-founder of Express Employment of Sarasota
(04:50) What is Express Employment Professionals - Sarasota?
(06:25) Door pulls
(08:20) Building up the stamina
(09:40) Leadership mentors and lessons
(12:40) Learning from other entrepreneurs
(14:50) Truly showing up for your clients
(16:45) Owning and fixing mistakes
(19:25) What is Made in the Shade?
(20:55) What is good leadership?
(21:55) Handling conflict
(24:30) What is coming up in 2026?
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