CONSUMER RIGHTS

Welcome to ZA Academy’s 11th Entrance Batch (Commerce/Humanities) for AMU & JMI 2025 aspirants!

In today’s lecture, Saboor Sir, one of the most experienced, concept-driven, and student-favourite mentors for Economics, teaches the important chapter – “Consumer Rights.”

In this detailed and engaging session, Sir explains:

✅ Introduction to Consumer Rights

— Meaning of a consumer
— Why consumer rights are necessary
— Consumer exploitation: causes and examples

✅ Consumer Rights in Detail

— Right to Safety
— Right to be Informed
— Right to Choose
— Right to be Heard
— Right to Seek Redressal
— Right to Consumer Education

Sir explains each right with real-life examples and exam-focused clarity.

✅ Consumer Responsibilities

— Checking MRP, expiry date, batch number
— Collecting bills and cash memos
— Avoiding misleading advertisements
— Ensuring awareness of product information

✅ Consumer Protection Act (CPA)

— Role and importance of the Consumer Protection Act
— Key features of the updated Consumer Protection Act
— How the law protects consumers from unfair trade practices

✅ Redressal Mechanism

— Three-tier consumer dispute redressal system:
• District Commission
• State Commission
• National Commission
— Jurisdiction and powers of each level

✅ Forms of Consumer Exploitation

— Overpricing
— Adulteration
— Duplicate goods
— False claims in advertisements
— Defective products

✅ Role of Consumer Organisations & NGOs

— Creating awareness
— Helping file complaints
— Organising campaigns

✅ PYQs from AMU & JMI Entrance

— Most frequently asked conceptual questions
— Assertion-Reason type questions
— Case-based MCQs on consumer issues
— Tips for writing precise and accurate answers

✅ Smart Tips & Tricks

— How to easily remember all six consumer rights
— Difference between rights & responsibilities
— Quick revision summary for exam preparation

This session is a must-watch for every student preparing for the AMU/JMI Class 11 Entrance (Humanities/Commerce) — as Consumer Rights is a highly important and frequently asked chapter in Economics.

🔗 Join ZA Academy

📱 Download the ZA Academy App for live & recorded lectures, study material, and test series:
👉 ZA Academy App (Google Play)

📍 Centre: Muzammil Complex, Aligarh
📩 Email: [email protected]

📞 Contact for any query: +91-7668133310

💬 Stay Connected

Instagram: @zaacademy2025
Facebook: ZA Academy
YouTube: Subscribe for more detailed lectures, PYQ discussions & topper strategies!