Insurance Claims Overview - Introduction

When disaster strikes, insurance claims are the “moment of truth” for both insurers and their customers, as they determine whether promises made in a policy hold up. A claim is more than a request for compensation; it’s the insurer’s opportunity to make the customer whole again. In this primer, we’ll break down the claims process, why it’s the core of the insurance business, and how it shapes insurers' reputations.

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Key Sections
0:27 - Defining an Insurance Claim
0:53 - What happens after an incident?
1:05 - How costly are claims?
1:25 - An Insurance companies reputation

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📚 This video serves as an excerpt from the Insurance Claims Learning Primer, meticulously curated by the digital e-learning content provider, Primerli https://www.primerli.com/. The full module, comprising 10 bite-sized videos and quick quizzes, is tailored to empower professionals to grasp the industry intricacies in under an hour.

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