How To Define Success ROI

In this episode of Data Analytics Chat, we welcome Michael Shaw, Senior Vice President of Data and AI at Dow Jones. Michael shares his fascinating career journey, which includes experiences at Google, Facebook, and Instacart. 


He discusses the key challenges he faced, such as managing hypergrowth during the pandemic, transitioning into leadership roles, and driving ROI in data projects. 


The discussion examines how to measure success in data initiatives, manage stakeholder expectations, and strike a balance between achieving quick wins and long-term strategic benefits. 


Michael provides insights on retaining top talent, fostering cultural shifts, and leveraging AI for business growth. 

00:00 Introduction and Early Career Lessons
01:08 Welcome to Data Analytics Chat
01:58 Michael Shaw's Career Journey
08:28 Transition to Leadership
17:49 Challenges and Overcoming Them
28:08 Defining Success and ROI in Data Projects
31:26 Leveraging Data for Business Objectives
32:04 Building a Core Data Foundation
33:05 Managing Stakeholder Expectations
34:14 Balancing Quick Wins and Long-Term Benefits
35:46 Tactical Approaches to Data Management
38:15 Overcoming Data Quality and Governance Issues
44:31 Driving Adoption and Cultural Change
49:48 Capturing and Communicating Softer Benefits
54:31 Evolving Expectations of ROI with AI
01:02:11 Setting Realistic Goals for Businesses
01:04:58 Conclusion and Final Thoughts


Thank you for listening!