Paymentus: A new online bill payment system - Big Picture
Автор: WITN Channel 22
Загружено: 2016-09-07
Просмотров: 3576
City of Wilmington Launches New Online Billing System
What: A new, online bill payment system, called Paymentus. Paymentus provides city customers options to pay water/sewer and real estate tax bills online and via any device that can access the internet, including smartphones and tablets. Through the new, online system, customers will be about to establish a personalized account, which will grant access to advanced customer self-service features, such as multi-account access, payment and consumption history, and auto-pay. Customers may now choose to pay their water/sewer fees and real estate taxes online by choosing one of the following channels: online, WebMobile, Interactive Voice Response (IVR)/ Automated Phone Payments, and Customer Service Representatives. In addition to these new conveniences, customers will also be offered the option to receive paperless e-billing. Those who choose this environmentally friendly option will not be subject to any additional convenience fee.
Who:
Mayor Dennis P. Williams
Sheila Winfrey-Brown, Director of Finance
City officials
Where: Louis L. Redding City/County Building, 800 N. French Street, Wilmington, DE 19801
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