Travel Industry Council of Ontario (TICO) - Complaint Handling

TICO accepts complaints from consumers against Ontario registered travel retailers (travel agencies) and/or travel wholesalers (tour operators), and its role is to facilitate the flow of information between the consumer and the travel company to assist in resolving a dispute. Find out more about TICO's role in handling consumer complaints and how TICO may be able to assist you at www.tico.ca