👎🏻👎🏻👎🏻 WARRANTY SCAM? LOWES AND KOBALT WARRANTY FAIL - IS KOBALT WARRANTY JUNK? LOOKS LIKE IT!!!!!!

🛠🛠🔧🔧 Check out my eBay store: BOSSC351'S PRODUCTIONS WAREHOUSE AND SUPPLIES at https://rb.gy/pe30b7

Check out my Amazon store: BOSSC351's Productions Amazon Warehouse https://www.amazon.com/shop/bossc351s...
🔧🔧🛠🛠

I venture into my local Lowes in Texarkana, TX for a simple warranty exchange on a Kobalt 3/8 impact and a Kobalt cordless air compressor/inflator. What should have taken only 10 minutes ended up dragging on for 57 minutes with mixed results. Instead of receiving shining A+ customer service, what I was given was the run around, incompetence, and a bunch of side talk. Is Lowes in trouble? Kobalt going away? This negative experience reinforced my views that Lowes is not the best of places to shop for anything. Especially tools. I have long loathed going to Lowes for some time now. From horrible internet order pick-up wait times to overpriced building materials. When customers complain about trying to get their broken tools replaced under warranty, I have no doubt their experience is similar to mine. If Lowes sell tools with a specified warranty and steps to claim on that warranty before the sale, then those exact warranty details should be accepted without question. Not some "this is how we do it" word of mouth garbage like we had here. If you don't want to follow the specified warranty then don't sell the tools with a "warranty" then.

3-18-25

I filed a formal complaint against the Texarkana Lowes store with Lowes customer service. I relayed my continued frustration with how I was treated and the length of time I had been given the runaround trying to resolve this simple warranty issue. I was assured that the store manager would be contacted and all members involved would be coached on the Kobalt warranty and return policy. I also stated that I am not the only person experiencing this that there are many complaints and videos detailing the same mistreatment of customers across the US. Well, we will see .....

As an Amazon Associate and eBay partner, I earn from qualifying purchases you make from my content. Clicking on my links and making a purchase provides me with a referral fee which in turn is used to pay for more projects and instructional videos.