utilITise | Self-Healing IT Launch Prep: Building Brand, UX & Customer Onboarding (2025 Update)

Getting ready for launch! With our first customer weeks away, Salim breaks down the nuts and bolts of launching a true self-healing IT platform. From brand identity and marketing guides to refining Donna (our AI-powered operations and onboarding), see how we’re perfecting product experience, customer journeys, post-sale support, and operational excellence. Go behind the scenes as we set up CRM, chatbots, digital content, and more, all to deliver seamless, self-healing IT for every client. Want a breakdown of branding, customer flows, or automation? Drop your requests in the comments!