SAG Expert Interview #07: Socio-Technical Systems for Fast Flow of Change | Susanne Kaiser

👩‍🎓 How can we architect organizations for fast flow, real change — and true inclusion?
In this expert interview, Susanne Kaiser dives into building adaptive sociotechnical systems for architectural flow by aligning:
📌 Business strategy with Wardley Mapping
📌 Software architecture & design with Domain-Driven Design
📌 Team structures with Team Topologies
She explains how this powerful combination enables fast flow, continuous feedback, and meaningful change — not just in systems, but in the culture of teams and organizations. Susanne also reflects on the challenges of diversity in tech, and why inclusive, trust-based environments are essential for building better outcomes for everyone.

💬 Let us know in the comments—how have microservices impacted the way your team works?

📌 Key Takeaways:
🔄 Adaptive socio-technical systems emerge by aligning strategy, architecture, and team design to optimize for fast, continuous change.
🧭 Wardley Mapping, Domain-Driven Design, and Team Topologies form a powerful trio for creating flow-focused, future-ready organizations.
🤝 Cultural transformation starts with listening — meeting teams where they are and collaboratively addressing blockers to flow.
🧪 Change happens incrementally — through small, safe experiments that allow teams to learn, adapt, and grow confidence.
🌍 Diversity in tech is essential — inclusive, trust-based environments lead to better decisions, stronger teams, and more resilient systems.

Chapters:
00:18 Introduction
00:34 What are "adaptive socio-technical systems with architecture for flow"?
01:29 How do you help teams implement these toolsets in their work?
03:00 What positive effects can the team achieve with these techniques?
05:21 How important is continuous feedback within architecture for flow?
07:21 When applying architecture for flow, what are the main challenges?
09:35 What is the situation regarding diversity awareness in these transition processes?
12:20 What can conference organisers do to create an inclusive and safe atmosphere?
13:24 What can teams and organisations do to become more diverse and inclusive?

⏰ Stay tuned for more episodes coming soon!
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Video Production by ‪@Kameramensch-Filmproduktion‬ for iSAQB GmbH
Head of Production, DoP: Johannes Klemt
Production Manager, Interviewer: Paul Rieth
1st AC, B-Roll Camera: Vladimir Traut

#microservicesarchitecture #SoftwareArchitecture #DistributedSystems #SystemDesign #ArchitecturePatterns #TechnicalLeadership #CrossFunctionalTeams #TeamAutonomy #DevCulture #AgileTransformation #DigitalOrganization