The UX of AI: Research-Backed Best Practices for Designing AI Interfaces
Автор: Great Question
Загружено: 2025-06-17
Просмотров: 862
AI-powered features are becoming more embedded in everyday products. Yet, users struggle to find, trust, and effectively use AI-powered interfaces, leading to missed opportunities and frustrating experiences.
In this session, Kate Moran, VP of Research & Content at Nielsen Norman Group, will share practical, research-backed insights on how UX researchers and designers can evaluate and improve AI-driven experiences.
Kate will break down:
Why AI feature discoverability is a major issue, and how research can help solve it
How to approach AI explainability and trust, ensuring users understand and feel confident in AI outputs
Best practices for usability testing of AI features
This session is perfect for UX researchers, designers, and product teams embedding AI-powered features in their product. Whether you're already testing AI usability or just getting started, you'll leave with tactical guidance for making AI experiences more user-friendly and effective.
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